Returns Process

Damaged:

If items arrive damaged, please report this to us directly within 24 hours. Please get in touch by using the email below, describing the damage with as much detail as possible. We will do our absolute best to get back to you promptly!

enquiries@tintedtwig.co.uk

All other returns:

All refunds must be made within 14 days of the recorded delivery date.

We currently do not offer free returns on the majority of our products. Please contact us for more information. 

Thanks!

Tinted Twig x